Frequently Asked Questions

Everything you need to know about your MINISFORUM mini PC experience.

What is the typical shipping time for a MINISFORUM mini PC?

Orders are typically processed within 2-3 business days. Depending on your location, standard international shipping usually takes between 7 to 15 business days.

Do MINISFORUM products come with a warranty?

Yes, all our mini PCs come with a 2-year limited warranty covering hardware defects. This ensures peace of mind for your computing needs.

What is your return policy?

We offer a 7-day no-reason return policy and a 30-day return window for defective items. Products must be returned in their original packaging with all accessories included.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options depending on your shipping region.

Are the mini PCs upgradeable?

Most MINISFORUM models feature accessible slots for RAM and SSD upgrades. We recommend checking the specific product manual or technical specifications for compatibility details.

Do I need to pay customs duties or taxes?

Customs policies vary by country. While we strive to minimize additional costs, customers are responsible for any import duties, VAT, or brokerage fees levied by their local customs office.